Overview Topics discussed: The Link between CRM and Database Marketing, and the Importance of Customer Value Satisfaction-Loyalty-Profit Chain
Source: Chapter 2: Relationship Marketing and the Concept of Customer Value – ppt video online download
I Made Sunia Raharja : A Pensive Look
Overview Topics discussed: The Link between CRM and Database Marketing, and the Importance of Customer Value Satisfaction-Loyalty-Profit Chain
Source: Chapter 2: Relationship Marketing and the Concept of Customer Value – ppt video online download